Smart items: NFC tags and QR codes you can repoint

A smart item is a physical thing, such as a key holder or a badge, with an NFC tag and a QR code that open a short Durbar link. The tag never needs rewriting: you change where the link goes in the console.

Create smart items

• In Studio, open Smart items and add one, or create up to 5,000 numbered items at once for an NFC order.
• Download each item's QR code as SVG or PNG, for phones that don't read NFC.
• Durbar doesn't write the tags itself. Download the Encoder list (CSV) for whoever encodes them, then use Record tag serials to bring back each tag's serial.

Check every programmed tag

After encoding, read each tag back to make sure it opens its own item's link. The print partner does this on their job link; your team can do it on the order's Smart items page, under Check the programmed tags.

1. 1On a phone that reads NFC (Android with Chrome), choose Read tags with this phone, then tap each tag.
2. 2Or put the cursor in Tag's link or code and read the tags with a USB reader, which types each link and presses Enter. You can also paste the link a QR scan gives, or type the code.
3. 3Watch the count: Still to check lists the tags that are left.

• A tag from another batch, one written with another site's link, or one whose serial doesn't match the one recorded for it is named, and isn't counted.
• Checking opens nothing and isn't counted as a tap.

Choose where a tap goes

Set Where a tap goes to any link, and change it whenever you like. Tie it to an event to send people to one place before it starts, another while it runs and a third after it ends, such as the ticket, then the programme, then the photos. A switched-off item tells whoever taps it that it's switched off: use it for a lost or stolen tag.

Under For a while, give a Campaign address and choose Until when it ends. Taps go to the campaign until then, and back to the other addresses on their own afterwards.

An item's page shows What a tap opens from now on, in order, and its Change history: who changed each address, when, and from what to what.

What the taps tell you

• Taps: each time a phone opened the link, by NFC or the QR code, over the last 7, 30 or 90 days. Link previews and bots aren't counted.
• Devices (pseudonymous): a random code in the browser tells a repeat tap from a first one, for that item only. It isn't a person: a cleared browser counts again, and a shared phone counts once.
• Kind of phone and towns: the phone's system family and the town its network reports. No IP address, name, phone number or exact place is kept.