Free when it's free. 3% when you sell.
No subscription, no setup fee, no charge per team member. Buyers pay the price you set, and you see every deduction.
What it costs
Prices are in Ghana cedis and include everything Durbar charges.
Free events and free tickets
Free
No fee on a free ticket, however many you issue. Complimentary tickets are free too.
Paid tickets
3% per order
Taken from your share. Buyers pay the price you set and nothing more. Paystack's processing fee also comes from your share.
Free space bookings
Free
Rooms, halls and desks people book at no charge cost you nothing.
Paid space bookings
3% per booking
The same fee as tickets, on bookings paid online through your public booking page.
Graduations
Agreed with you
Institutions in the pilot agree a price with us before anything is charged.
Studio and Gifting
Quoted per order
You pay the print partner's quote, with nothing added: half before production, the rest before dispatch or on delivery. Durbar's 10% comes out of the partner's share. A gift kit's price adds the partner's packing and delivery.
Rentals
3% per order
Of the rental and the delivery, never the deposit, taken from the vendor's share. Renters pay the total they see. Paystack's processing fee also comes from the vendor's share.
Voting
Free, or 3% of paid votes
Free votes cost nothing. On paid votes the fee is taken from your share, and voters pay the price shown, with nothing added.
Work out what you keep
Type your ticket price and how many you expect to sell.
What the buyer pays for one ticket.
Free tickets cost nothing, so set the price to 0 to see it.
What you keep
- Buyers pay
- GH₵20,
000.00 - Durbar's fee3% of sales
- −GH₵600.00
- Paystack feeAbout 1.95%
- −GH₵390.00
- You keep
- GH₵19,
010.00
Paid to your MoMo or bank by Paystack, usually the next working day. Buyers see no added fees.
Included on every account
- The console, every module that is built, and your whole team
- The gate scanner on any phone, offline, and gate passes for volunteers
- Messages to ticket holders by SMS and email
- Guest lists, invitations by SMS and email, replies and guest passes
- Discount codes, access codes, hidden tickets and waitlists
- Public event pages, organizer pages, venue pages and booking pages
- Refunds when you cancel, sent back to MoMo or card for you
How the money moves
The buyer pays your price
By MoMo or card, through Paystack. The total is the price on your page, with nothing added.
Paystack splits the payment
Your share goes to your MoMo or bank. Durbar's 3% and Paystack's processing fee come out of it.
The money arrives
Usually the next working day. Durbar never holds it, and your sales page shows every deduction.
Questions about pricing
Who pays the fees, me or my buyers?
You do, out of each paid order: Durbar's 3% and Paystack's processing fee. Buyers pay exactly the price on your page.
Can I pass the fees on to buyers instead?
Not yet. Today the price you set is the price buyers pay. Letting you choose to show fees to buyers is planned; if you want the same take-home, raise the ticket price a little.
Why is Paystack's fee an estimate?
Paystack sets its own fee for payments in Ghana and takes it directly. We show their published rate for local MoMo and card payments as a guide.
Is there a monthly fee?
No. There's no subscription, no setup fee and no charge per team member. You pay only when you sell.
What happens to the fee when I refund someone?
The buyer gets back what they paid, through the payment provider that took it. If your balance at the provider can't cover a refund, it waits: Durbar tells you, and you can try it again from Actions.
We sell a lot of tickets. Is there a plan for us?
A subscription that lowers the per-ticket fee for high-volume organizers is planned. Until then every account pays the same rate, with no minimum and no monthly charge.
Start free, pay only when you sell
Create your account with a code. Your first free event costs nothing.