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Step-by-step guides for everything you can do in Durbar today.
Put on an event
- Create and publish an eventWrite a draft, add tickets, finish the checklist and publish your event page.
- Check what can stop an eventThe Readiness section: every booking, rental and order an event or ceremony depends on, checked against what it needs, blockers first.
- Message your ticket holdersSend an SMS or email to everyone with a ticket, those not at the gate yet, or one ticket type.
- Write a run sheet and list your sponsorsPlan the night minute by minute for your crew, show the public programme, and thank your sponsors by tier.
- Use the assistant (pilot)Ask what can stop an event or ceremony, and get alternatives for a late print order or a rental shortage: what the assistant does, and what it doesn't.
- Keep a budget for an eventPlan income and costs, see actual sales and orders beside them, and close the budget when it's over.
Sell tickets and seats
- Ticket types and codesFree and paid tickets, tables for several people, sales windows, hidden tickets, discount and access codes.
- Refunds and passing tickets onRefund policies, refunds buyers request themselves, refunds you give, and passing a ticket or a whole table to friends.
- WaitlistsHow people join a waitlist when tickets sell out, and how freed tickets are offered.
- Sell reserved seatsLet buyers pick their seats on a map at checkout, or have Durbar choose the best seats together, and put the seat on the ticket.
Invite your guests
- Seat people at tablesPut dinner guests at tables with their parties kept together, or spread a workshop across its tables.
- Guest lists: add, import and sort your guestsStart a guest list for an event, import it from Excel or a CSV file, and sort guests by list and category.
- Send invitations and collect repliesInvite guests by SMS and email or share their link on WhatsApp, collect RSVPs, and send reminders.
- Write an invitation from a templateStart from words written for your kind of event, in your brand's colours, and see what each guest will read before you send.
On the day
- Watch the hall fill upSee how full each block is as people come through the gates, on a laptop or a big screen.
- Scan tickets at the gate, and give volunteers a gate passOpen the scanner on any phone, keep scanning offline, and let volunteers scan without an account.
- Checkpoints: serve meals and check tickets at the doorServe each ticket once a day at a meal checkpoint, and let security check tickets without letting anyone in.
- Sell tickets at the doorSell tickets for cash at the box office, let the buyer straight in, and hand over the takings at the end of a shift.
- Download an attendance sheetGet a spreadsheet of who came in each day, at which gate, and who was served at each meal.
Run a graduation
- Seat a congregation in a hallDraw the hall from a template, seat everyone by college, let graduands choose if you want, and send each person their seat.
- Sell and hand out gownsSet up gown packages and collection times, let graduands pay on their portal, and record each gown going out and coming back.
- Print the name-reading list and see who didn't comeGet names in seat order for the reader, and a list of who wasn't scanned, for each session.
- Run a graduation or congregationImport graduands, open the confirmation portal, plan sessions, seat everyone, and send guest tickets.
Run a venue
- Spaces and bookingsAdd a space, set its rules, share a public booking page, approve requests, and find any booking on the list or the calendar.
- Repeating bookingsBook a space daily, weekly or monthly, see clashes before booking, and change one date or all of them.
- Holidays and closed daysGhana's public holidays are preloaded. Choose which close your spaces, and add your own closed days.
- Floor plansUpload a plan, place your spaces on it, and share a page that shows what's free right now.
- Take deposits, set terms and sell add-onsAsk for a refundable deposit, have bookers accept your terms, choose your cancellation rule, ask questions and sell extras.
- Offer your space in different set-upsDraw theatre, banquet or classroom layouts for one space, let bookers choose, and use them for your events.
- Check how your spaces are usedSee how much of your open time was booked, count no-shows, and limit how many bookings one person can hold.
- Put your bookings and ceremony in your calendarSubscribe to your bookings in your phone's calendar, or add one event or ceremony.
Rent out equipment
- Rentals: list your items, kits and delivery zonesPut chairs, canopies, sound and more on the rentals marketplace, with prices, deposits, kits and delivery fees.
- Rental orders: accept, dispatch, check in returns and settle depositsAccept or quote a request, send equipment out with condition photos, count what comes back, chase what's overdue, and release or keep a deposit.
Design and print
- Studio: your brand kit and designsStore your logos, colours and fonts once, start a badge, banner or souvenir from a template or a brief, edit it with a mouse or the keyboard, and fix what the checks find.
- Proofs and production ordersSend a proof your client approves from a link, order by the date you need it, give the sizes, pay the deposit, and follow the order to delivery.
- Jobs: work your customers' print jobs in one placeFor print partners with their own Durbar organization: connect your listing, then confirm, make, check and dispatch every customer's job as your team.
- Smart items: NFC tags and QR codes you can repointGive every key holder or badge a short link, check every programmed tag, change where a tap goes any time, and count taps.
Run awards and polls
- Run a voting contest for awardsSet up an award or an audience poll: categories and nominees, paid or free votes, and a count people can check.
- Add judges' scores to public votesLet an academy and a board count alongside the public vote, with the formula declared first and scores shown apart.
- Check a vote count yourselfEach hour of votes is sealed, and you can check it yourself. What that shows, and what it doesn't.
Manage your money
- See all your money in one placeWhat came in from tickets, bookings, rentals, votes and gowns, what went in fees and refunds, and what's yours.
- Show tax on receipts and issue invoicesAdd your tax details so receipts show VAT and levies, and raise numbered invoices for your own customers.
- Cases and disputes: who decides, what happens next, and by whenA disputed deposit, a refund that failed, a gift or an order that didn't arrive: each opens a case with an owner, a deadline, a timeline both sides see and a decision with its reason.
- Payouts and feesSet up where your money goes, when it arrives, and what Durbar and Paystack take.
Contact us
Can't find it in a guide? Buying a ticket or booking a space? Your organizer is the quickest help: their phone, WhatsApp and email are on their event and venue pages.
- Durbar's support email and WhatsApp aren't open yetSearch the guides above for what you're stuck on. If you're in a pilot, use the contact the team gave you when you joined.