Waitlists
How people join a waitlist when tickets sell out, and how freed tickets are offered.
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When a ticket type sells out, its event page offers a waitlist instead. People ask for 1 to 10 tickets and give their name and a phone or email. Joining twice keeps their first place.
How offers go out
- When tickets come free, after a refund for example, they are offered to the waitlist in the order people joined.
- Each offer goes by SMS or email with a link, and holds the tickets for 60 minutes.
- The link opens the event with the tickets ready to pay for. After an hour the offer lapses and moves on.
- A request bigger than what's free waits its turn; nobody behind it jumps ahead.
The event's Sales section shows how many people are waiting for each ticket type.
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